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Parent Educator
Getting Started
Payment & Billing
Settings & Sound
Devices & Compatibility
Locks & Access
  • What are the system requirements to use Lumio online?
  • What payment methods do you accept?
  • How do I subscribe to Lumio?
  • Can my students use Lumio from home?
  • How do I download and print my students’ logins?
  • I’ve forgotten my login details, what should I do?
  • How do I create class lists in Lumio?
  • My school has a Lumio account. How do I get my own login details?
  • My school has an expired trial with Lumio, can we have another one?
  • Can I book a demonstration of Lumio?
  • How can I find out if my school already has a Lumio account?
  • How can my school sign up for a free Lumio trial?
  • I can’t hear any sounds in the app!
  • Why can’t I restore an in-app purchase?
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Copyright Lighthouse Learning Studios Ltd. 2019. All rights reserved. Lighthouse Learning Studios Ltd. is a company registered in England.
Company number: 8331878. Registered office: Preston Park House, South Road, Brighton, East Sussex, BN1 6SB, UK