If you would like to get a refund because of a problem with one of our apps, please get in touch and we’ll put things right. Email us at support@lumioeducation.com or check out our other help articles.
All payment and billing is handled by Apple. We’d love to keep you as a user of our apps, but if you do decide to get a refund you can request one from Apple at this link: https://reportaproblem.apple.com. You will need to login with the Apple ID you used to make the purchase.