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How do I get a refund for an Apple app?

If you would like to get a refund because of a problem with one of our apps, please get in touch and we’ll put things right. Email us at support@lumioeducation.com or check out our other help articles.

All payment and billing is handled by Apple. We’d love to keep you as a user of our apps, but if you do decide to get a refund you can request one from Apple at this link: https://reportaproblem.apple.com. You will need to login with the Apple ID you used to make the purchase.