If you are experiencing problems accessing Lumio’s resources, your internet security settings could be set too high. If your security is set at the maximum amount, you may see the error message below and will need to add our website to your list of trusted websites.
1. Navigate to the Lumio website and open Internet Options
- Click the security tab, and then click on the zone Trusted Sites
- Click Sites
- The website should appear in the Add this website to the zone field. Click Add.